So on my last visit to the Boudin Bakery, the espresso machine was broken and the coffee pots were empty. I'm happy to report that my return visit was much more successful! I found a delightful young lady at the counter who was very happy to be at work at 8am (rare among some!) and very pleasant. I ordered my latte and a chocolate croissant again.
Just like last time, the croissant was perfection in every bite. Yum. I really can't say more than Yum... each time I think about it I drift into a chocolate induced daydream.
Boudin is hand-steaming milk which I appreciate. Their counter clerks are also making coffee and they could use a little more training. In the coffee world, when your milk is "screaming" that's a bad sign. Screaming is that high-pitched whine the pitcher makes when you hit the side with the steam wand. Essentially, it means you didn't "stretch" (bring your milk up to temperature slowly) your milk, you just plopped the wand in all the way to the bottom and turned it on. My poor milk was screaming bloody murder.
That being said, the shots pulled at exactly 20 seconds and despite being way too hot, the milk was creamy and had foam on the top. Not much, just a dollop and it wasn't very pretty, but it was there.
Their baristas could use some serious training in coffee but they've got the customer service part down already. I'd go back for the croissant, the customer service and have a latte to go with it.
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